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Owned and operated by RM Distributors Group, we welcome every question about your outdoor space.
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Frequently Asked Questions
How long does shipping take?
Handling time is 1 to 3 business days, with transit taking 5 to 8 business days after that. We offer free shipping on most orders within the Continental U.S. (excludes AK/HI).
How can I track my order?
Once your patio furniture, pergola, or other items ship, you will receive a tracking number by email. You can use that number to follow your delivery status in real time.
What is your return policy?
We offer 30-day returns on eligible items. If something is not right with your order, contact us within 30 days and we will walk you through the process. Please review our Return Policy page for full details.
Can I exchange an item for a different style or color?
Exchanges are handled on a case-by-case basis depending on availability. Reach out to us by email or phone and we will help you find the right match for your backyard.
What materials are your patio furniture sets made from?
Materials vary by collection and may include powder-coated aluminum, all-weather wicker, teak, or steel frames. Each product page lists the specific materials and construction details so you can choose what suits your climate.
Do your pergolas and gazebos require assembly?
Yes, most pergolas and gazebos arrive with detailed assembly instructions and the necessary hardware. Assembly is completed by you at home, and our support team is available if you have questions during the process.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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30-Day Returns
Free Continental Shipping
Most orders ship free within the Continental U.S., with handling in 1 to 3 business days.
